Important! This site contains information on the situation which will apply after the end of the lockdown. Austria is currently subject to restrictions on entering the country and also has rules in place on leaving the home and meeting other people. Hospitality locations, hotels and other accommodation providers will remain closed until at least the end of February 2021. Any decision on opening hotels and hospitality will be based in particular on the number of new infections. A meeting of experts will take place on 1 March 2021 to discuss the next steps. Since 12.02.2021 a negative Covid test is required in order to travel out of Tirol. This test must be no more than 48 hours old. East Tirol is exempt from this rule.
1. Are the ski resorts in Tirol open?
- Many ski resorts are open to locals during the lockdown for sport and recreation.
- In fully or partially enclosed lifts (gondolas, cable cars, chairlifts with weather protection shields) as well as in the areas around ski lifts and funiculars, all skiers aged 14 years and over must wear an FFP2 (N95) face mask without an exhalation valve or another face mask of the same or a higher safety standard.
- In fully or partially enclosed lifts the transport capacity is limited to no more than 50% of the usual maximum transport capacity. However, this rule does not apply to groups of people from the same household.
- Since 15 February 2021, all people using the ski pistes during ski resort opening hours must when asked be able to provide proof of a negative Covid test (PCR or antigen) no more than 48 hours old. People who have been infected with the coronavirus in the last six months do not need a negative test - however, they must be able to provide a doctor's note confirming their infection. This rule does not apply to ski tourers. Children under the age of ten years are also exempt from this regulation.
- Many ski resorts have also developed their own safety measures which go beyond those listed here.
- All huts, cafés and restaurants in ski resorts are currently closed. It is planned that hospitality locations, accommodation providers and leisure activities should be allowed to re-open from 25 January 2021, depending on the rate of new infections at that time.
Furthermore, a face mask closely covering the nose and mouth must be worn at all times in the following areas:
- Around the ticket desk.
- When entering and queueing for ski lifts (please pay attention to any markings on the floor).
- At all times when in or on the ski lift (cable cars / gondolas, chairlifts, draglifts).
- When using conveyor-belt ski lifts.
- In restaurants, bars, cafés, etc. (please pay attention to the rules indicated).
- In all public areas such as toilets, shops, ski hire shops, etc.
- In ski storage depots and when using storage lockers (indoors and if the minimum distance of one metre cannot be maintained).
- On ski buses.
2. Which rules apply when queuing for cable cars?
- All members of staff are trained to deal with Covid-19 rules and will be happy to help.
- Around the ticket desk and in the queue for the ski lift a face mask closely covering the nose and mouth must be worn.
- Please maintain a distance of at least one metre to other people while queuing.
- Avoid gathering in groups.
- Use contactless payment wherever possible.
- Follow any walkways and arrows indicated.
- Follow any instructions given my members of staff.
- Please adhere to the general rules on hygiene.
3. Which rules apply on cable cars, chairlifts and other ski lifts?
- Tirol’s ski lifts ensure safe and comfortable transport in the resort – 85% of all ski lifts are open-air and not enclosed.
- Enclosed cable cars and gondolas have good ventilation.
- The operating frequency of lifts will be increased to reduce the number of people per cabin.
- Passengers spend an average of 8 minutes on a ski lift – significantly less than the 15 minutes often quoted as the amount of time in an enclosed space likely to result in an infection.
Nevertheless, we kindly as you to follow these rules:
- Maintain a distance of at least one metre to other people while queueing.
- When queuing up, getting on and getting off the lift please wear a face mask closely covering the nose and mouth.
- While in or on the lift, please wear a face mask closely covering the nose and mouth.
- Follow any arrows or walkways indicated on the ground.
- Adhere to the general rules on hygiene. The lifts, ticket desk and all public areas are disinfected on a regular basis.
- Use the hand sanitiser provided as often as possible.
- Please take responsibility for yourself and your family.
4. How does online ticketing work?
- Help to reduce crowding at the ticket desk by buying your lift pass online.
- Many accommodation providers also offer the option of booking lift tickets together with your room or buying the lift pass in the hotel.
5. Will I get a refund on my lift pass if the ski area has to close?
Information on the refund possibilities for lift passes can be obtained directly from the respective ski resort. Information about refunds on lift passes covering multiple ski resorts in the region associations can be found on the corresponding websites:
6. Can ski lessons take place? Am I allowed to ski with a ski instructor?
- Normal ski lessons are currently not allowed.
- Members of the same household are, however, allowed to ski together with a ski instructor.
- Lessons such as these are classified as work for the ski instructor and therefore exempt from the rules.
- The participants taking part in the lesson are classified as using a service without close physical contact for the purpose of training/education.
- Snow sport instructors who arrive from abroad must present a negative PCR test to their ski school.
7. What do you need to know about sports such as winter hiking or cross-country skiing?
- In general, all sports can be practised without a face mask.
- In indoor sports facilities (e.g. ice rinks) a minimum distance of one metre must be maintained.
- This does not apply to team sports.
- When winter hiking, cross-country skiing, tobogganing, etc. we recommend keeping a safe distance from other people.
8. What it the situation when it comes to renting sports equipment?
Winter sports equipment rental is classified as a service without close physical contact and is therefore permitted.
According to the rules currently in place, customers are allowed to enter business premises where services without close physical contact are offered. That means you can go into the shop to try your ski boots on.
A face mask must be worn at all times.
A minimum distance of 1 metre must be maintained between persons on the premises, and there may be no more than 1 person per 10 m² of retail area.
Those who wish to purchase items must call ahead or order via the online shop. The items must then be picked up outside the shop - you are not allowed into the shop to try the items on.
- All rental equipment is thoroughly cleaned and disinfected after each return.
- Many places offer online booking for sports equipment rental.
9. Are swimming pools, spas and saunas open?
Yes, swimming pools, sauna facilities and spa centres are also open this winter.
10. Which rules apply to swimming pools and spa centres?
- If possible, book online.
- Capacity restrictions ensure that social distancing can be maintained.
- One metre minimum distance in the changing rooms and entrance areas, in the swimming pools, around the edge of the pool edges and in the sunbathing area.
- In the sauna, please refrain from swirling a towel in the air to generate heat.
- Face masks must be worn in enclosed areas (with the exception of wet areas such as showers, saunas and swimming pools).
- Swimming pools, spa centres, etc. endeavour to achieve the highest possible level of safety by putting in place comprehensive hygiene measures.
11. Shopping: What do I need to take into account when shopping?
Shops and supermarkets are open as normal. Throughout the retail sector (including markets and trade fairs) the following rules apply to employees and guests:
- Face masks must be worn
- A minimum distance of one metre must be maintained
- Please use contactless payment wherever possible
12. Will events take place in Tirol?
Events are not allowed to take place at the moment.
Before the current restrictions were imposed, the following rules applied:
- If there is no allocated seating, the maximum number of participants is six indoors and 12 outdoors.
- A face mask must be worn whenever you leave your allocated seat.
- Public events with allocated seating are permitted for a maximum of 250 people. The serving of drinks is prohibited and face masks must be worn throughout the event.
- Events must end by 22:00.
- For larger events, a Covid-19 safety officer must be on site and a prevention concept must be presented.
13. What are the rules for private parties?
For celebrations in private households, the recommendation is to limit them to a maximum of six people indoors and 12 people outdoors.
14. Art and culture: What do I have to know?
In the theatre, at the opera and in the cinema:
- Public events with allocated seating are permitted for a maximum of 250 people. A face mask must be worn for the duration of the event. It is not permitted to serve drinks.
- We recommend reserving and paying for tickets online in advance wherever possible to reduce physical contact.
- A face mask must be worn when entering indoor venues.
- Maintain a minimum distance of one metre to other people.
- Further general hygiene measures apply.
In museums – visits and guided tours:
- Maintain a minimum distance of one metre to other people.
- A face mask must be worn in enclosed spaces.
- Guided tours and events without assigned seating are only permitted for up to six people indoors and 12 people outdoors.
15. Questions about Events, Congresses, Incentives and Conventions in Tirol. Who should I contact?
The experts of the Convention Bureau Tirol are glad to answer any of your specific questions with regard to the MICE area.