Important! There are currently restrictions in place in Austria on entering the country, leaving your home and meeting with other people. Hospitality locations, accommodation providers and leisure facilities are scheduled to re-open with certain restrictions in place from 19 May 2021.
What are the current rules on travelling? Can I cancel my holiday in case of an emergency? Which rules and regulations do I need to be aware of? You can find answers to these and similar questions in this section of the website.
1. Which rules are currently in place?
- Until 5 May 2021 all persons wishing to travel out of Tirol must provide proof of a negative Covid-19 test. This applies to people who are resident in Tirol or who have spent at least 24 hours in Tirol. In certain municipalities in Tirol with high rates of Covid-19 there are currently similar rules in place which mean that people wishing to leave the municipality must provide a negative Covid-19 test.
- Children do not have to provide a test. This rule will remain in place for at least 10 days. The Austrian federal government has also issued a travel warning for Tirol.
- Non-essential shops and places providing services with close physical contact have been open again in Tirol since 8 February with certain rules and restrictions in place.
- On 19 May 2021 many sectors will be able to re-open with strict rules in place. These sectors include hospitality and hotels as well as art, culture, spas and leisure activities.
Cable cars and chairlifts will be allowed to open for the summer season and can be used for sport and leisure (Covid-19 safety measures must be observed).
People using cable cars and chairlifts must take a test at the entrance, show proof of a negative Covid-19 test, provide a vaccination certificate* (at least 21 days after the first dose) or be in possession of a document confirming that they have already had Covid-19. Children under the age of 10 years are exempted.
- Hygiene and safety measures must be observed at all times. These include social distancing (2 metres) from other groups of guests, no shaking hands or hugging, and wearing an FFP2 face mask where required.
2. How many Covid-19 cases are there currently in Tirol?
The current figures on Covid-19 infections in Tirol can be found on this page.
3. When do I have to wear a FFP2 face mask?
Instead of a simple face mask covering the nose and mouth, it is now necessary to wear an FFP2 mask. This also applies to people who have had coronavirus and people who have already been vaccinated. An FFP2 mask (without exhalation valve) must be worn in the following situations:
- On public transport (train, tram, bus, taxi, boat, cable car, funicular, etc.). Please be aware that an FFP2 mask must be worn not only while using the means of transport itself but also at railway platforms, railway stations, bus stops, tram stops, airports (including outdoors).
- When shopping (e.g. publicly accessible areas of shops and other service providers not involving close physical contact).
- In publicly accessible areas of the accommodation (e.g. lobby, reception, etc.).
- Members of staff in customer-facing roles must wear an FFP2 face mask. Members of staff in customer-facing roles who are regularly tested by their employer can wear a normal face mask instead of an FFP2 face mask. Guests must wear an FFP2 face mask at all times except while seated at their table.
- When travelling together in a car with people from outside your own household and when sharing taxis with people from outside your own household.
- At pharmacies and at all locations where health and care services are provided (e.g. hospitals, doctors' practices, etc.).
- In all local, regional and national authority buildings.
- Important! Children aged between 6 and 14 years of age can continue to wear a simple face mask instead of an FFP2 mask.
- In sports venues, leisure venues and museums. Masks do not have to be worn while playing sport.
- In places covered by the Austrian Law on Hygiene in Swimming Pools (except wet areas).
- At trade fairs and markets (indoors and outdoors).
- At events and conferences.
4. Which rules on social distancing must be observed?
- It has become common in Austria to use the image of a “baby elephant” to visualise the safe distance which must be kept between people. The following rules on social distancing currently apply:
- In public places you must maintain a minimum distance of 2 metres to other people.
- This rule does not apply to people living in the same household.
5. How can I continue to minimise contacts even after the lockdown?
Tourism destinations are places where many people come together at the same time. Especially this summer, we can all do our bit to help reduce the amount of contact between people.
- Purchase online, for example your lift pass.
- Book your rental equipment (mountain bikes, climbing gear, etc.) in advance.
- Book your guides online in advance.
- Check-in online with your accommodation provider.
- In many places in Tirol it is even possible to book a place in a hut via smartphone. You can find more detailed information on the websites of the respective regions.
6. Which kinds of tests are accepted?
The following kinds of tests are accepted:
- Home tests with digital readout: 24 hours
- Antigen test: 48 hours
- PCR test: 72 hours
Certain regions and businesses offer their guests free tests. For more information please get in touch with the respetive region or business. Covid-19 tests which are required by the authorities are provided free of charge. People who would like to take a voluntary test can contact one of the following test centres: test centres in Tirol Voluntary tests generally return a result within a few hours. They cost around €120 per test.
Since 1 November 2020 free testing once per week has been extended from staff in the hotel and hospitality industry to also include ski instructors, mountain guides, travel guides, city guides and landlords renting out private accommodation.
7. Are there any travel warnings currently in place for Tirol?
The current travel warnings can be found here.
8. Can a planned holiday be cancelled in case of a travel warning?
- In the case of a package holiday, you can cancel free of charge in the event of a travel warning if the start of the holiday is imminent.
- There is no express legal right of withdrawal for holidays booked privately. Whether or not you can cancel the holiday in the event of a travel warning depends, according to the Austrian Associations of Hotels, on to what extent the traveller can reasonably be expected to undertake the journey.
- Generally speaking, most companies are currently very accommodating when it comes to cancellations and offer the option of free cancellation.
The following regions offer flexible cancellation conditions:
- Erste Ferienregion im Zillertal
- Kitzbüheler Alpen
- Kitzbüheler Alpen - Brixental
- Kitzbüheler Alpen - Ferienregion Hohe Salve
- Kitzbüheler Alpen - PillerseeTal
- Kitzbüheler Alpen - St. Johann in Tirol
- Wilder Kaiser
- Zell-Gerlos, Zillertal Arena
9. Travel insurance with additional Covid-19 coverage
The Hotelstorno Plus insurance by the Europäische Reiseversicherung offers despite the still existing pandemic status insurance coverage in case of Covid-19 illness, automatically and without extra costs. Benefit from extra help and support for stays of up to 31 days – for example, if you have to cut your trip short, if you have to stay longer than planned and in the event of an emergency on the mountain. Take it out now.
Coverage for ÖAMTC members
If, during your stay in Austria, you are unable to leave the resort or the journey home cannot be started as planned due to an official quarantine order, the ‘ÖAMTC Schutzbrief’ insurance offered by the Austrian Automobile Club covers the cost of extra overnight accommodation for the insurance holder and the people travelling with him/her from 1 June 2020 to 30 April 2021. More information.
ADAC Plus Membership
The German Automobile Club (ADAC) offers insurance which covers the cost of additional overnight stays and return travel resulting from an official quarantine order. In addition, the Covid-19 test costs will be covered if this makes it possible to travel home. This offer does not apply if there was a travel warning for the affected country or specific location before departure. A maximum of €500 per person per claim will be covered.