FAQs Health system in Tirol
1. I feel unwell. What should I do if I think I have Covid-19?
If you feel unwell and are worried that you might have Covid-19 (symptoms: fever, cough, shortness of breath, difficulty breathing) then please take the following steps:
- Stay in your room and inform the reception staff or your host.
- Arrange with your accommodation whether you or your host will contact the health hotline 1450 or the public health authorities.
- The health authority will immediately arrange testing (free of charge) and examinations.
- You will be asked to fill in a form with a list of people you have been in contact with.
- Stay in your room until the test result arrives and follow the instructions of the authorities.
- The other guests will be informed and kept up to date by your host.
- If the test for Covid-19 is negative, the measures are terminated.
2. How can guests on holiday in Tirol get tested?
Do-it-yourself lateral flow antigen test with digital readout
- Visitors to Tirol who wish to access tourism and leisure attractions or attend events and have not either been vaccinated or had and recovered from Coronavirus can perform a do-it-yourself lateral flow antigen test. We recommend doing this test in the morning as you are getting ready for the day.
- The result will be displayed within just a few minutes. If the test is negative, you will need to upload it to the online platform www.selbsttest.tirol. You will then receive an e-mail or SMS with a link where you can download a certificate. This certificate can then be used in Austria for 24 hours to access various locations.
- Guests staying in the region will receive a set of do-it-yourself tests when they arrive at their accommodation.
- The test itself is very simple and only requires placing a swab inside the nose. If you have any problems carrying out the test or uploading the result to the platform, please speak to your accommodation provider. They will be happy to help.
Do-it-yourself lateral flow antigen test under supervision at accommodation or tourism office
- Visitors who would like to access hospitality locations and leisure activities in Tirol but who have not been vaccinated or had and recovered from Coronavirus can carry out a do-it-yourself lateral flow antigen test at their accommodation or a local tourism office.
- The result of the test is displayed within a few minutes.
- If the test is negative then your accommodation provider or the staff at the tourism office will upload the result to the online platform www.tiroltestet.at.
- You will then receive an e-mail or a SMS with a link which you can use to download a certificate confirming your negative test.
- This certificate can be used to access hospitality locations, leisure activities, etc. for 48 hours after the test was carried out.
- The test itself is very simple and involves placing a swab inside the nose.
Lateral flow antigen test carried out at an official test centre
- Visitors to Tirol who wish to access tourism and leisure attractions or attend events and have not either been vaccinated or had and recovered from Coronavirus can get tested at one of over 40 official test centres in Tirol.
- You will be sent an e-mail or SMS with a link where you can download a certificate.
- Speak to your accommodation provider to find out where the nearest test centre is.
- There is also a map of all test centres in Tirol available online.
- You can register in advance by visiting the website tiroltestet.leitstelle.tirol.
3. What if the test result is positive?
- The officially prescribed quarantine period is 10 days. During this time you are not allowed to leave your accommodation or receive private visits.
- Please also keep your distance from the people staying in your room. The authorities may check that you are observing the quarantine rules.
- All contact persons you have registered will be contacted and alerted.
- You will receive plenty of food and the room will be cleaned.
- A hospital stay is only necessary if your symptoms become serious. Tirol’s hospitals are of a very high standard in comparison with other countries and regions.
- Whether or not you can drive home will be decided on a case-by-case basis by the authorities or the public health officer.
4. Who will pay for treatment or accommodation in quarantine?
It is not possible to make general statements about the how much treatment will cost and who will pay for it. Please contact your health or travel insurance company.
5. Is there travel insurance with additional Covid-19 coverage?
The Hotelstorno Plus insurance by the Europäische Reiseversicherung offers despite the still existing pandemic status insurance coverage in case of Covid-19 illness, automatically and without extra costs. Benefit from extra help and support for stays of up to 31 days – for example, if you have to cut your trip short, if you have to stay longer than planned and in the event of an emergency on the mountain. Take it out now
ADAC Plus Membership
The German Automobile Club (ADAC) offers insurance which covers the cost of additional overnight stays and return travel resulting from an official quarantine order. In addition, the Covid-19 test costs will be covered if this makes it possible to travel home. This offer does not apply if there was a travel warning for the affected country or specific location before departure. A maximum of €500 per person per claim will be covered.