Important! There are currently restrictions in place in Austria on entering the country, leaving your home and meeting with other people. Hospitality locations, accommodation providers and leisure facilities are scheduled to re-open with certain restrictions in place from 19 May 2021.
1. I feel unwell. What should I do if I think I have Covid-19?
If you feel unwell and are worried that you might have Covid-19 (symptoms: fever, cough, shortness of breath, difficulty breathing) then please take the following steps:
- Stay in your room and inform the reception staff or your host.
- Arrange with your accommodation whether you or your host will contact the health hotline 1450 or the public health authorities.
- The health authority will immediately arrange testing (free of charge) and examinations.
- You will be asked to fill in a form with a list of people you have been in contact with.
- Stay in your room until the test result arrives and follow the instructions of the authorities.
- The other guests will be informed and kept up to date by your host.
- If the test for Covid-19 is negative, the measures are terminated.
2. How and where can I get a test in Tirol?
- Some tourism associations or hotels offer their guests free tests. Please contact your local tourism board or accommodation provider for more details.
- Covid-19 tests ordered by the authorities are free of charge.
- Seven laboratories offer voluntary testing. You will usually receive your results within a few hours. The costs are around €120 per test.
3. What if the test result is positive?
- The officially prescribed quarantine period is 10 days. During this time you are not allowed to leave your accommodation or receive private visits.
- Please also keep your distance from the people staying in your room. The authorities may check that you are observing the quarantine rules.
- All contact persons you have registered will be contacted and alerted.
- You will receive plenty of food and the room will be cleaned.
- A hospital stay is only necessary if your symptoms become serious. Tirol’s hospitals are of a very high standard in comparison with other countries and regions.
- Whether or not you can drive home will be decided on a case-by-case basis by the authorities or the public health officer.
4. Who will pay for treatment or accommodation in quarantine?
It is not possible to make general statements about the how much treatment will cost and who will pay for it. Please contact your health or travel insurance company.
5. Is there travel insurance with additional Covid-19 coverage?
The Hotelstorno Plus insurance by the Europäische Reiseversicherung offers despite the still existing pandemic status insurance coverage in case of Covid-19 illness, automatically and without extra costs. Benefit from extra help and support for stays of up to 31 days – for example, if you have to cut your trip short, if you have to stay longer than planned and in the event of an emergency on the mountain. Take it out now
Coverage for ÖAMTC members
If, during your stay in Austria, you are unable to leave the resort or the journey home cannot be started as planned due to an official quarantine order, the ‘ÖAMTC Schutzbrief’ insurance offered by the Austrian Automobile Club covers the cost of extra overnight accommodation for the insurance holder and the people travelling with him/her from 1 June 2020 to 30 April 2021. More information
ADAC Plus Membership
The German Automobile Club (ADAC) offers insurance which covers the cost of additional overnight stays and return travel resulting from an official quarantine order. In addition, the Covid-19 test costs will be covered if this makes it possible to travel home. This offer does not apply if there was a travel warning for the affected country or specific location before departure. A maximum of €500 per person per claim will be covered.
6. Are employees in the tourism industry regularly tested?
- In July 2020 a nationwide testing programme for the tourism industry was launched.
- Workers in the tourism sector are tested on a voluntary basis, with the tests paid for by the Austrian government.
- Thanks to this comprehensive testing regime, possible cases of Covid-19 can be detected at an early stage and appropriate measures can be taken.