FAQs Health system in Tirol
1. I feel unwell. What should I do if I think I have Covid-19?
If you feel unwell and are worried that you might have Covid-19 (symptoms: fever, cough, shortness of breath, difficulty breathing) then please take the following steps:
- Stay in your room and inform the reception staff or your host.
- Arrange with your accommodation whether you or your host will contact the health hotline 1450 or the public health authorities.
- The health authority will immediately arrange testing (free of charge) and examinations.
- You will be asked to fill in a form with a list of people you have been in contact with.
- Stay in your room until the test result arrives and follow the instructions of the authorities.
- The other guests will be informed and kept up to date by your host.
- If the test for Covid-19 is negative, the measures are terminated.
2. Which testing opportunities are available for guests on holiday in Tirol?
In Austria, the 2G Rule (people must be fully vaccinated or have had and recovered from Covid-19) applies to most areas of daily life.
- During a four-week transition period (ending December 6th 2021), a first vaccination dose in conjunction with a negative PCR test will also permitted as proof (antigen tests are no longer valid).
- Visitors to Tirol can get tested for Covid-19 free of charge at one of over 40 official test centres in Tirol. Confirmation of a negative PCR test will be sent by SMS or email. This confirmation is then valid for 72 hours.
- Speak to your accommodation provider to find out where the nearest test centre is.
- There is also a map of all test centres in Tirol available online.
- You can register in advance by visiting the website tiroltestet.leitstelle.tirol.
3. What if the test result is positive?
- The officially prescribed quarantine period is 10 days. During this time you are not allowed to leave your accommodation or receive private visits.
- Please also keep your distance from the people staying in your room. The authorities may check that you are observing the quarantine rules.
- All contact persons you have registered will be contacted and alerted.
- You will receive plenty of food and the room will be cleaned.
- A hospital stay is only necessary if your symptoms become serious. Tirol’s hospitals are of a very high standard in comparison with other countries and regions.
- Whether or not you can drive home will be decided on a case-by-case basis by the authorities or the public health officer.
4. Who will pay for treatment or accommodation in quarantine?
It is not possible to make general statements about the how much treatment will cost and who will pay for it. Please contact your health or travel insurance company.
5. Is there travel insurance with additional Covid-19 coverage?
The Hotelstorno Plus insurance by the Europäische Reiseversicherung offers despite the still existing pandemic status insurance coverage in case of Covid-19 illness, automatically and without extra costs. Benefit from extra help and support for stays of up to 31 days – for example, if you have to cut your trip short, if you have to stay longer than planned and in the event of an emergency on the mountain. Take it out now
ADAC Plus Membership
The German Automobile Club (ADAC) offers insurance which covers the cost of additional overnight stays and return travel resulting from an official quarantine order. In addition, the Covid-19 test costs will be covered if this makes it possible to travel home. This offer does not apply if there was a travel warning for the affected country or specific location before departure. A maximum of €500 per person per claim will be covered.